Return Instructions


If you're not satisfied, return for a full refund.

We have found that our customers are delighted with the quality and comfort of the products offered by Thomas Lee. If you have questions about your purchases, you may wish to review the information on our website, including The Thomas Lee Difference™ and our FAQ page, which we believe answer most questions customers have asked about our products.

You may also send us an email using our contact form, and Tom or Lee will respond to any questions you may have, usually within 24 hours.

We take The Thomas Lee Guarantee very seriously. Should you wish to return any merchandise please:

  • Login to your account and select the product from your order history.
  • If you placed an order as a guest without an account, please fill out the form below.

Upon receipt of the return request, we will provide return authorization and instructions.